Alerts module for Revenue management system
About the project
Saina RMS is a revenue management system for airlines based on an algorithm for changing the price of air tickets by continuously analyzing a number of dynamic parameters.
Saina RMS is a revenue management system for airlines based on an algorithm for changing the price of air tickets by continuously analyzing a number of dynamic parameters.
Problem
Airline analysts cannot always predict the problems associated with flights, these can be various events and anomalies, which does not allow them to quickly respond to such cases.
This is important to consider when making decisions aimed at optimizing flight loading, increasing occupancy and average fare, adjusting flight planning and route network, as well as managing prices and available quotas for sale.
Airline analysts cannot always predict the problems associated with flights, these can be various events and anomalies, which does not allow them to quickly respond to such cases.
This is important to consider when making decisions aimed at optimizing flight loading, increasing occupancy and average fare, adjusting flight planning and route network, as well as managing prices and available quotas for sale.
Solution
A decision was to design an alerts module, where users can create and configure notifications under any name, with the parameters they need.
A decision was to design an alerts module, where users can create and configure notifications under any name, with the parameters they need.
My Role
- Researched competitors and the experience of foreign companies
- Designed a web interface for creating and tracking events/anomalies that may occur with flights
- Conducted interviews and usability testing with remote users who will use the future product. Formed tasks and prototyped the interface. Collected feedback, adjusted some points and took into account wishes
- Interacted with product manager, CEO to identify key functional needs
- Interacted with front-end and back-end developers, conducted a design review before the release
- Presented and defended my solutions to CEO, product manager
Design
Results
With the implementation of the notification module, the company was able to reduce the response time to anomalies and improve the efficiency of working with flight data. This allowed us to conclude a cooperation agreement with a new partner.
With the implementation of the notification module, the company was able to reduce the response time to anomalies and improve the efficiency of working with flight data. This allowed us to conclude a cooperation agreement with a new partner.
Thank you for watching! 💜 I will be glad to cooperate.